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Bernadette Douglas, IOM

Interim CEO & President and Executive Vice President
Phone Number: 423-472-6587
Email Address: bdouglas@clevelandchamber.com

Primary Responsibilities at the Chamber:

Supervises office services, administrative employees, day-to-day operations and employees outside of their divisional duties; responsible for maintenance of building, equipment and technology; maintains all official corporate minutes and records; serves as assistant to the Treasurer; supervises new member development and retention activities and administers all phases of membership development, including recruitment, retention, programs, services and communications. Prepares the annual budget with approval of President & CEO; coordinates special projects, billing and collections; prepare monthly financial reports and budgets for the Board of Directors; manages insurance and pension programs and maintains employee personnel records. Administers Leadership Cleveland program and Small Business activities.

Other Professional/Community Affiliations:

American Chamber of Commerce Executives; Tennessee Chamber of Commerce Executives; Board of Directors for Cleveland/Bradley Business Incubator; City of Cleveland Recreation & Parks Advisory Board; Southeast Tennessee Association of Human Resources (STAHR)

Wesley Memorial United Methodist Church—Sunday school treasurer; Lay Leadership Committee.

Professional Recognitions:

Graduate of Institute for Organization Management, U.S. Chamber of Commerce.


BS degree, Radford University, Radford, VA

225 Keith St SW
PO Box 2275
Cleveland TN 37320-2275
Phone: 423-472-6587
Fax: 423-472-2019
Hours: 8:30 a.m.-5:00 p.m.

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